How does GorillaGamer ensure fair play?
GorillaGamer fosters trust between members through the development and enforcement of rules and policies, and the implementation of a character and reputation-building program. Rooted in the values of the marketplace, GorillaGamer's policies are aimed at offering a level playing field, encouraging open, honest, and accountable reporting for challenges, and creating a skilled-based environment for everyone to enjoy.
You never compete against GorillaGamer, just other players from around the world. We have no vested interest in the outcomes of the challenges. Our mission is to provide a safe, secure and trusted environment for players to compete fairly against each other for Gorilla Points which are redeemable for prizes.
To help the community challenge comfortably, build trust with one another, and ensure fair play, GorillaGamer offers the following tools, programs, and resources:
A. Community Rating
Community Rating is each user's reputation on GorillaGamer. Through positive, negative, and neutral ratings and comments, each GorillaGamer member has a Community Rating. User's have access to all members Community Rating. GorillaGamer's Community Rating fosters trust between people by acting as both an incentive to do the right thing and as a mark of distinction for those who report their results with respect, honesty, and fairness.
B. Player Rank (Bananas)
Player Rank is determined by the amount of bananas a user has in their icon. Player Rank enables users to challenge against players of similar moral and ethical character. When members first join the site they start with one banana which is basically a "Rookie." After a users has completed ten challenges without any strikes they move to the next level. There are three (3) rankings that distinguishes a person, from others in the community, Rookie (one banana), Pro (two bananas), Gorilla ( three bananas). When you reach the highest rating you are ranked as a "Gorilla." This rank allows other to see that you are good upstanding player in the community and it will also help your chances of getting a game with a player of the same character.
C. Transparency
You can see other players entire profile, before entering into a challenge with them.
D. Safe, Secure Financial Systems
We operate secure financial settlement and gaming infrastructure. Our players enjoy an unmatched guarantee of probity: We are 100% focused on making your online gaming experience fast, fair and reliable.
E. Responsive Customer Service
GorillaGamer Customer Services Team is on standby from 9am to 5.00pm (CST) Monday to Friday to answer your queries. We can be reached by email at playerservices@gorillagamer.com